Jom888 Terms & Conditions – Platform Usage Guide for Malaysian Players

Welcome to jom888. These Terms & Conditions govern your use of the jom888 platform, accessible at jom888.best. This document constitutes a binding agreement between you as the user and jom888 as the platform operator. We have written these terms in plain, straightforward language that Malaysian players can easily understand — not in complex legal jargon.

We want you to know exactly what you are agreeing to when using jom888. Please take a moment to read this document carefully. If anything is unclear, don't hesitate to reach out to the jom888 support team via live chat or email at support@jom888.best.

Section 1Acceptance of Terms

By accessing, registering for, or using any part of the jom888 platform — including the website, mobile app (if applicable), or any services we provide — you confirm that you have read, understood, and agreed to be fully bound by these Terms & Conditions.

Your agreement also covers Privacy Policy jom888 and Responsible Gambling Policy us, all of which form part of the overarching agreement between you and jom888. If you do not agree with any part of these terms, please discontinue your use of the jom888 platform immediately.

Section 2Eligibility & Registration

To register and use the jom888 platform, you must meet the following requirements:

• Be at least 18 years of age at the time of registration.
• Hold valid Malaysian citizenship or residency.
• Not be on any self-exclusion list or prohibition register maintained by any relevant gambling regulatory body.
• Act on your own behalf and not on behalf of any third party.
• Provide accurate, truthful, and complete information during registration.

Jom888 reserves the right to request identity verification documents (such as a copy of your MyKad) at any time to confirm your eligibility. Failure to provide the requested documents within the specified timeframe may result in your account being temporarily suspended. All information you provide to jom888 must be kept up to date and accurately reflect your current circumstances.

Section 3Account & Security

Each player is permitted to hold only one (1) active account at jom888 at any given time. You are solely responsible for maintaining the confidentiality of your password and jom888 account login credentials. You must:

• Using a strong password that is not easily guessed.
• Do not share your login credentials with anyone.
• Log out of your jom888 account when using a shared device.
• Notify jom888 immediately if you suspect your account has been accessed without authorisation.

Jom888 will not be held responsible for any losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials. All activity that occurs within your jom888 account — whether carried out by you or by any third party who gained access through information you shared — is your sole responsibility.

Section 4Deposits & Withdrawals

All financial transactions on the jom888 platform are conducted exclusively in Malaysian Ringgit (MYR). Accepted deposit methods include Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX internet banking such as Maybank2u and CIMB Clicks. The deposit and withdrawal terms at jom888 are as follows:

• The minimum deposit amount is RM10 per transaction.
• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals to Malaysian e-wallets are processed within three (3) minutes for verified accounts.
• Your first withdrawal to a new payment method may require additional verification for security purposes.
• Withdrawals may only be made to the same payment method used for deposit or to a method registered under the jom888 account holder's name.
• Jom888 reserves the right to request proof of payment method ownership before processing any withdrawal.
• Any fees charged by third-party payment providers are the player's responsibility.

Funds deposited into your jom888 account must be used for betting activities on the platform only. Deposits with no betting activity followed immediately by a withdrawal request may be treated as money laundering and will be subject to further investigation.

Section 5Bonus & Promotions

Jom888 offers a variety of bonuses and promotions to Malaysian players from time to time. All such offers are subject to the following terms:

• Each bonus carries its own wagering requirement that must be met before any bonus funds can be withdrawn.
• Wagering requirements, validity periods, and other eligibility conditions will be clearly stated in each promotion's respective terms.
• Bonuses are eligible to be claimed once only unless otherwise stated.
• Multiple accounts found to be claiming the same bonus are in violation of jom888's terms, and all bonuses will be forfeited.
• Jom888 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonus or promotion abuse — including hedging bets designed to meet wagering requirements without genuine risk — is strictly prohibited and may result in bonus cancellation and account closure.

Section 6Betting Rules

All wagering activity on the jom888 platform — including Sports Betting (EPL football, Malaysia Super League, badminton, cricket, and more), online casino, jackpots, poker, and live matches — is subject to the following rules:

• Once a bet has been confirmed, it cannot be cancelled or amended by the player unless the cash out feature is available and exercised within the specified timeframe.
• Jom888 reserves the right to void or adjust bets placed at incorrect odds due to technical or human error. In such cases, the stake will be returned in full.
• For matches that are cancelled, postponed by more than 24 hours, or cannot be resolved – all related bets will be voided and stakes returned.
• Jom888 uses multiple sources to verify match results. In the event of any discrepancy between sources, jom888 reserves the right to withhold payouts until the official result is confirmed.
• Minimum and maximum bet limits vary depending on the match type, market, and your VIP membership tier at jom888.

Section 7Prohibited Conduct

The following conduct is strictly prohibited on the jom888 platform and may result in immediate account closure and forfeiture of all balances:

• The use of automated software, bots, or artificial intelligence tools to make betting decisions or exploit the jom888 system.
• Colluding with other players to gain an unfair advantage, particularly in poker games.
• Money laundering or using the jom888 platform for any form of illegal financial activity.
• Registering an account using false information or another person's identity.
• Exploiting technical errors or obvious odds mistakes to gain an unfair advantage.
• Any attempt to hack, breach, or interfere with jom888's security systems.
• Sharing or selling your jom888 account to another party.

Jom888 reserves the right to pursue legal action against any individual found to have engaged in fraudulent or criminal activity that causes harm to the platform or other players.

Section 8Privacy & Personal Data

Jom888 collects and processes your personal data in accordance with Privacy Policy us, in compliance with Malaysian law. The information you provide to jom888 is used solely for account verification, transaction processing, and service improvement.

We do not sell or share your personal data with third parties without your consent, except as stated in our Privacy Policy or as required by Malaysian law. All data is stored and secured with 256-bit SSL encryption on protected servers.

Section 9Liability Limits

Jom888 will not be liable for any loss or damage arising from:

• Service disruptions caused by scheduled or unscheduled system maintenance.
• Failure or interruption of the player's internet connection or device.
• Financial losses resulting from unfavourable betting outcomes — these are risks voluntarily accepted by each player.
• Unauthorised access to a player's account resulting from the player's own negligence in safeguarding their login credentials.

In all cases, jom888's liability to any player shall not exceed the account balance held at the time of the relevant incident.

Section 10Account Closure

Jom888 reserves the right to temporarily suspend or permanently close any player's account at any time, with or without prior notice, where reasonable grounds exist — including but not limited to breaches of these terms, suspected fraudulent activity, or a request from a relevant authority.

Players may also request to close their jom888 account at any time by contacting the support team. Any valid balance remaining in an account closed at the player's request will be refunded in full once the verification process is complete, subject to the withdrawal conditions set out in Section 4.

Section 11Changes to Terms

Jom888 reserves the right to modify, add to, or amend these Terms & Conditions at any time. Any changes will take effect as soon as they are updated on this page. You are advised to check this page periodically to stay informed of the latest terms governing your use of the jom888 platform.

Continued use of the jom888 platform after any updated terms take effect constitutes your acceptance of those revised terms. If you do not agree with the changes, you should stop using the platform and may request account closure.

Section 12Contact Us

If you have any questions, concerns, or feedback regarding jom888's Terms & Conditions, our team is ready to help. You can reach us through:

• Email: support@jom888.best
• Live Chat: Available 24 hours a day, 7 days a week via the jom888 platform
• Response time: Typically within 1–3 hours for email, and instantly via live chat

For issues related to responsible gambling, please visit the Responsible Gaming our team or reach out to our dedicated support team, who are ready to assist you in complete confidence.

These Terms & Conditions are in force and apply to all users of the jom888 platform. This version is the most current and supersedes all previous versions. For further enquiries, please contact the jom888 support team via email or live chat.