At jom888, your privacy is not merely a legal obligation – it is a core value we take seriously. This document clearly explains how we collect, use, store, and protect your personal data as a Malaysian player on the jom888 platform. We have written this in plain, straightforward language rather than dense legal jargon that leaves you more confused than informed.
Our Privacy Principles
These are not just empty words – they are real practices we carry out every day to protect your data at jom888.
Jom888 only collects personal data that is genuinely necessary to provide our services. We do not request irrelevant information and do not retain data beyond the period required. This data minimisation principle is the foundation of our approach to privacy.
All data you transmit to jom888 – including personal information, account details, and financial transactions – is protected with 256-bit SSL encryption. jom888 servers are secured with multi-layered firewalls and monitored 24 hours a day.
Jom888 has never and will never sell, rent, or exchange your personal data to any third party for marketing or commercial purposes. Your data belongs to you – it is not a commodity to be sold to advertisers or data brokers.
Jom888 clearly discloses every purpose for which your data is used within this Privacy Policy. There is no hidden data use or undisclosed purpose. Should we need to use your data for a new purpose, we will seek your consent beforehand.
You have the right to access, correct, or request deletion of your personal data at jom888 at any time. We provide a straightforward and responsive process for all personal data requests from our Malaysian players.
The jom888 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal responsibility to protect player data seriously and adhere to all relevant compliance requirements.
Welcome to the jom888 Privacy Policy page. We understand that your trust in us begins with the confidence that your personal data is handled properly and responsibly. That is why we have taken the time to write this document clearly and transparently – so you know exactly what happens with the information you provide to jom888.
This Privacy Policy applies to all users of the jom888 platform, including the jom888.best website and any related services. It outlines our privacy practices and your rights as a Malaysian player at jom888. If you have ever wondered, "What does jom888 do with my information?" — the answer is right here, and we hope it gives you complete peace of mind.
Jom888 collects several categories of information from players to enable us to deliver a safe, fair, and efficient service. The types of data we collect are as follows:
| Data Category | Example Information | Requirement |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Mandatory – account verification |
| Contact Data | Malaysian phone number, email address | Mandatory – account communications |
| Financial Data | E-wallet information (TNG, GrabPay, DuitNow), FPX account | Mandatory – transaction processing |
| Technical Data | IP address, device type, web browser, operating system | Automatic – security & analytics |
| Usage Data | Betting history, games played, login times | Automatic – service improvement |
| Communication Data | Customer support chat records, sent emails | Retained – complaint resolution |
For players making deposits or withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX internet banking such as Maybank2u and CIMB Clicks – jom888 only retains the information necessary to verify and process transactions. We do not store your bank account numbers or e-wallet passwords – these are handled directly by the respective payment providers.
Jom888 collects your personal data through the following methods:
Jom888 uses your personal data solely for legitimate purposes that have been made known to you. Specifically, your data is used to:
Jom888 takes this commitment seriously: we do not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. However, in the course of delivering our services, jom888 may share your personal data with a limited set of third-party categories in the following circumstances:
All third parties we work with are bound by strict data protection agreements and are only permitted to use your data in accordance with the instructions and purposes set by jom888.
Protecting your personal data from unauthorised access, loss, or misuse is jom888's highest priority. The security measures we have in place include:
While jom888 implements all reasonable security measures, no system is 100% immune to every threat. We encourage you to play your part in protecting your jom888 account by using a strong password, keeping your login credentials private, and notifying us promptly if you suspect any suspicious activity.
The jom888 platform uses cookies and similar tracking technologies to enhance your experience. There are several types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the jom888 platform. Continued use of the jom888 platform is considered your consent to the use of cookies as described above.
Jom888 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. In general:
Once your personal data is no longer needed, jom888 will securely delete or anonymise it so that it can no longer be linked back to your identity.
As a jom888 player in Malaysia, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact us at support@jom888.best with the subject line "Personal Data Rights Request":
The jom888 platform is not intended for individuals under the age of 18. We do not knowingly collect or store the personal data of minors. If we find that we have collected personal data from someone under 18 without appropriate age verification, we will take immediate steps to delete that data and close the account in question.
Parents or guardians who believe their child has registered or used the jom888 platform without authorisation are urged to contact us immediately at support@jom888.best. We will respond promptly and process the data deletion request as quickly as possible.
Jom888 reserves the right to update or amend this Privacy Policy from time to time in response to changes in legislation, updates to our business practices, or to reflect improvements in how we protect your data. Any changes will take effect immediately upon publication of the updated version on this page.
For significant and material changes, jom888 will endeavour to notify active players via email or in-platform notification before the changes take effect. Your continued use of the jom888 platform after such changes are published will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how jom888 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us via:
We take every privacy inquiry seriously and will work to resolve your concerns in a transparent and satisfactory manner. If you are not satisfied with our response, you have the right to refer your complaint to the relevant data protection authority in Malaysia.
This Privacy Policy is the current governing document and supersedes all previous versions. It applies to all users of the jom888 platform. For any further enquiries, please contact the jom888 support team via email or live chat.
Your Rights
As a jom888 player in Malaysia, you have the following rights regarding the personal data we hold. Contact us at support@jom888.best to exercise any of these rights.
You have the right to request a copy of the personal data jom888 holds about you. We will provide a complete summary of the data we have on file in a readable format within 14 business days.
If the personal data held by jom888 is inaccurate or out of date, you have the right to request a correction. We encourage players to keep their jom888 account information accurate and up to date at all times.
Under certain circumstances, you have the right to request that jom888 delete your personal data. This right is subject to our legal obligations to retain certain records for prescribed periods.
You have the right to request that jom888 restrict the processing of your personal data in certain situations – for example, while you are disputing the accuracy of your data or while a complaint is being investigated by us.
You have the right to object to jom888's use of your personal data for direct marketing purposes at any time. Once you object, jom888 will immediately cease using your data for that purpose.
Where applicable, you have the right to receive the personal data you have provided to jom888 in a structured, machine-readable format for transfer to another platform should you choose to do so.
Our Privacy Guarantee
Trust is earned through actions, not words. Here are the concrete practices that demonstrate jom888's commitment to your privacy.
The jom888 Privacy Policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take compliance with this legislation seriously and stay current with the latest developments in data protection law in our country.
Jom888 staff cannot view your password because it is stored using a strong cryptographic hashing algorithm. If you forget your password, we cannot retrieve it – we can only reset a new password for you.
Jom888 only monitors activity necessary for security, fraud prevention, and legal compliance purposes. We do not monitor your private communications outside the platform or your activity on other websites.
You have full control over the types of communications you receive from jom888 through your account settings. Unsubscribe from marketing communications at any time without affecting the core services you receive.
Every third-party service provider that receives jom888 player data — including Malaysian e-wallet payment processors — must sign a strict data protection agreement before any information is shared.
Jom888 is committed to responding to all personal data rights requests within 5 business days. We handle every request with the urgency and confidentiality it deserves, out of respect for the privacy of our Malaysian players.
Play with Confidence at jom888
Join a community of Malaysian players who trust jom888 – a transparent, secure online sports betting and casino platform that fully respects your privacy.